Pulse Error Tracking
- HTML5 SDK (Core and Pulse) or any of its derivatives (HTML5 Ad Player and Plugins) for version 220.127.116.11.1 or higher
- iOS Pulse SDK version 18.104.22.168.0 or higher
- Android Pulse SDK version 22.214.171.124.0 or higher
No error tracking information is available for direct VAST or VMAP integrations.
|Error Code||Error Name||Description|
|1||Start ad timeout||The ad did not start playback within the specified time. Default timeout value is 4 seconds.|
|2||Total passback timeout||The passback chain did not result in successfully showing an ad, because the pasback timeout expired.|
|100||XML parsing error||An error in the XML of a third-party VAST ticket was found.|
|101||VAST schema validation error||The third-party VAST ticket contains data that is in violation of the VAST schema.|
|102||VAST version of response not supported||The video player cannot handle the VAST ticket, because its version is not supported.|
|200||Ad type not supported||The video player received an ad type that it was not expecting and/or cannot display.|
|201||Ad linearity error||The video player expected a different linearity.|
|300||General VAST Wrapper error|
|301||Timeout of VAST URI||An error occurred when retrieving a third-party URI. Timeout of a VAST URI provided in Wrapper element, or of VAST URI provided in a subsequent Wrapper element. Includes request errors such as invalid URI, unreachable or request timeout for URI, and security or other exceptions related to requesting a VAST URI.|
|303||No VAST response||No VAST response after one or more Wrappers.
Note: When using the HTML5 SDK or any of its derivatives, then this error is also reported each time an inventory ad is encountered. An inventory ad is a placeholder where a real ad could have been, but no eligible ad was available in Pulse.
|400||General Linear error||The video player is unable to display the linear ad.|
|401||File not found||Unable to find a media file at the URI.|
|402||MediaFile timeout||Unable to retrieve the media file within the designated time.|
|403||Could not find supported MediaFile||Could not find a media file that is supported by the video player, based on the attributes of the MediaFile element.|
|405||Problem displaying MediaFile||The video player found a media file with a supported type according to the attributes of the MediaFile element and was able to retrieve the file, but could not display the media file. MediaFile may include: unsupported codecs, different MIME type than indicated in @type attribute, unsupported delivery method, and so on.|
|500||General NonLinearAds error||The video player is unable to display the non-linear ad.|
|502||Unable to fetch NonLinearAds / NonLinear resource||The resource for the non-linear ad cannot be fetched.|
|503||Could not find NonLinear resource with supported type||Could not find a resource that is supported by the video player.|
You can create Custom Reports for the tracked error events for your integrations. A dimension, filter, and metric are available in both the Custom Reporting user interface and the REST API. For more information, see Create or Reuse a Custom Report and Submit a Report Definition.